Call us at 800.656.1738
Anna Ganahl, PhD, Senior Director of Development
Doheny Eye Institute
Pamela Mills-Senn
Freelance Writer
DaileySolutions takes special care to understand the unique needs of each of our.
We are proud of the work we do and would like to share these testimonials from our clients:
Michael Dailey’s extensive experience with the complex and powerful Raiser’s Edge database enables him to provide a range of services in support of fundraising at the Doheny Eye Institute, from ensuring accuracy and efficiency of records and record keeping to pulling queries and managing implementation of new RE-related programs. Michael’s understanding of the role of fundraising in supporting mission, his flexibility and dependability, his integrity and his enjoyable sense of humor are all added value. I recommend Michael without qualification.
I have been relying on Michael Dailey for more than six years to keep my computer up and running and my sanity intact. As a freelance writer working from home I don’t have the advantage of calling up an IT department when my computer or related technology goes haywire. And with my tight deadlines and writing schedule, if I run into computer issues it can turn into a huge problem for me and for my clients. Consequently, I have come to count on Michael to troubleshoot and to also provide preventative maintenance solutions—he’s like having an IT department only better.
Michael knows his stuff; he has never failed to fix any problem I’ve encountered. Not only that, he is responsive and accessible, even once taking my call during an Easter Sunday dinner when I almost downloaded a virus and didn’t know what to do to mitigate the potential damage. He is a calming presence; cool and collected with a great sense of humor—helpful in stressful computer emergencies. I’ve recommended him to several friends, all of whom have had the same positive experience and outcomes with him that I have had. In fact, many of them have gone on to refer him to their friends and family. He is the consummate professional and has my highest recommendation.
Jon M. LeCarner, Vice President
TotalExpo, Inc.
TotalExpo, Inc. has contracted with Dailey Solutions for IT support for the past few years. The support and service has always met or exceeded our expectations. Michael is always there when we need him and has never failed to resolve issues, even those that may have been unrelated to the job description. He has the patience and ability to communicate technicalities in layman’s terms, in such a way that many in the IT world could emulate. Michael is proactive in providing information on how to best improve our systems and will consistently look for the most cost effective solution. The attention to detail and level of personal service, is beyond reproach. We look forward to many more years of Dailey Solutions as part of our Team.
Behjat Zanjani, President
Integrated Engineering Management
Michael Daily has been providing IT and computer support services to IEM since May 2008. He has proven to be an expert in his field and a dependable person. Michael takes on any challenge and has never disappointed us during this past three years.
Pamela N. Buckner-Davis, Staff Attorney
In Pro Per Document Preparation Services
I have used Dailey Solutions for my business computer networking needs for approximately six years. For the small business owner, Dailey Solutions is like having an IT Department on-site. Dailey Solutions takes care of all of your computer needs, from computer network monitoring, troubleshooting, purchases of hardware and software and installation. This service is invaluable and allows me to focus on generating revenue in the business rather than worrying about computer issues.
Rebecca Alegria, Development Manager
Pacific Lodge Youth Services
We contacted Michael through a referral for help with a clean-up of our Raiser’s Edge database. While his primary focus at the time was IT, Michael’s knowledge and experience with Raiser’s Edge was phenomenal. He was very responsive to our (numerous) phone calls and even came to our agency multiple times to sit with us and walk us through queries and global changes. Talk about patience! In addition to his technological help with Raiser’s Edge, he also identified a procedural issue with the way our team was handling donations. This change in process was profound and we adopted his suggestions as best practices. We highly recommend Michael to any agency using Raiser’s Edge software.
